Frequently asked questions about the online store

If you do not find the information you are looking for on the site then these frequently asked questions are here to help. If they do not have the right answer then please contact us using our contact page or by calling 07966774270 and I will endeavour to help you myself. Thank-you.

What are the delivery charges for orders from the Online Shop?

Our delivery prices vary depending on the shipping you choose, but our minimum delivery charge on small items is £3.99. If you spend over £35 then standard delivery is free on items under 2kg.

Which payment methods are accepted in the Online Shop?

Our online shop accepts Paypal and Direct Bank Transfer

How long will delivery take?

As we are an independent we offer shipping at the standard 3-5 working days.

How secure is shopping in the Online Shop? Is my data protected?

Our shop uses SSL (Secure Sockets Layer) to encrypt all data sent to use over the internet. This is the securest form of shopping available.

Do I receive an invoice for my order?

You will receive an invoice from our automated system with your order details after you make your purchase.